Top Remote Senior Level Customer Success Jobs
The Senior Contracts Specialist - SLED at GuidePoint Security focuses on managing SLED client contracts. Responsibilities include reviewing contracts for compliance, managing RFPs, developing relationships with government contracting officers, and integrating compliance tools. The role requires knowledge of regulatory requirements and effective project management skills.
As the Enterprise Customer Success Manager, you will be responsible for ensuring the success of large customers, leading onboarding, training, and overall customer adoption. You will leverage your experience in professional services or consulting to engage with senior management, manage complex business applications, and apply customer success strategies to enhance client experience and satisfaction.
The Senior Learning and Development Specialist will design, deliver, and evaluate leadership development programs, partner with senior leaders, create engaging content, conduct needs assessments, manage stakeholder relationships, and provide coaching to enhance leadership capabilities and organizational performance.
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The Technical Account Manager is responsible for managing customer relationships for NICE CX, ensuring their success post-implementation. This role involves troubleshooting, developing relationships, providing technical support, and collaborating with various teams to meet customer needs. Frequent travel is required to engage with high-level service package accounts.
As a Trading Team Lead, you will oversee and enhance the performance of the Campaign Management Team, set goals, support team members' career paths, and optimize campaign strategies using data analysis and best practices in programmatic advertising.
The Customer Success Manager at Snapdocs is the main contact for customers, focusing on maximizing value, sustaining long-term relationships, and guiding customers in achieving their digital goals. Responsibilities include managing engagements, delivering customer plans, driving renewals, and project management.
The Director of Customer Education & Support will lead the development and execution of customer education strategies, enhance the customer journey, and ensure high engagement and satisfaction. Responsibilities include managing teams, collaborating across departments, developing training programs, and advocacy for customer needs.
The Client Solutions Partner leads customer engagement, drives business development, and manages complex sales cycles. They build executive relationships, understand client needs, and work with GTM teams to maximize business opportunities. The role requires a blend of data expertise and account management skills to deliver valuable solutions to enterprise customers.
The Client Success Leader manages client relationships, ensuring satisfaction and value delivery. This role focuses on optimizing client experiences, collaborating with internal teams, and driving growth through strategic planning and operational improvements. Responsibilities include managing contracts, presenting client reviews, and monitoring solution performance.
The Risk & Compliance Specialist will ensure compliance with information security standards and manage audits and internal controls. Responsibilities include collaborating with cross-functional teams, facilitating risk assessments, engaging with external auditors, performing vendor assessments, and owning security training initiatives.
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