Top Remote Customer Success Jobs in Cleveland, OH

The Associate, Client Services oversees client portfolios in the nonprofit sector, focusing on maximizing fundraising potential. Key responsibilities include project management, client support, data analyses, and business development to enhance nonprofit operations and foster community relationships.

Socium Media is a performance marketing agency seeking exceptional talent to join their team. The agency focuses on helping brands grow their business and recognizes the importance of employee well-being. They offer various benefits, including unlimited PTO, healthcare coverage, and a 401(k) plan. The job encourages applicants who may not meet all criteria but are excited about the opportunity.

The Robotics Onboarding and Support Specialist will manage robot deployments in retail locations, ensuring product performance, troubleshooting issues, scheduling, and coordinating remote teams. They will ensure all pre-deployment requirements are met and monitor the technology’s functionality and performance.

The Head of Customer Success will lead client relationships during implementation, focusing on retention, renewals, and customer satisfaction. They will develop strategies, set timelines for launches, nurture customer accounts, and collaborate with internal teams to ensure a successful post-sales experience.

The Senior Global Mobility Specialist advises on global immigration and relocation processes, consults with employees and stakeholders on international assignments, manages vendor relationships, and ensures compliance with immigration laws while providing ongoing support throughout the relocation process.

The Client Strategist will lead business development efforts and shape client engagements through insights and research. Responsibilities include managing relationships with key accounts, ensuring alignment between client needs and company services, and facilitating smooth transitions for clients. The role requires strong communication skills, organizational abilities, and a focus on maintaining high-quality client relationships.

The Senior Market Research Specialist will lead market research initiatives using quantitative and qualitative methodologies to inform product development and marketing strategies. The role involves managing panels, designing research protocols, conducting surveys, focus groups, and interviews, and analyzing results to produce actionable insights.