Top Remote Entry Level Customer Success Jobs in Cleveland, OH

As an Enterprise Customer Success Manager, you will manage relationships with enterprise clients, ensuring their satisfaction with the company's SaaS security solutions. You'll oversee onboarding, conduct training, monitor account health, and collaborate with sales for contract renewals, while also gathering client feedback for product improvement.

The People Experience Specialist will design and implement initiatives to enhance employee engagement and job satisfaction. Responsibilities include organizing online and offline staff events and ensuring a positive work environment by addressing the needs of employees based on Maslow’s hierarchy.

As a Customer Success Manager, you will guide clients through the implementation process of FMX software, maintaining customer relationships, documenting success stories, and configuring forms. This role involves frequent communication with customers to ensure satisfaction and adoption of services while spending about 25% of your time traveling for onsite meetings.

The position is for potential candidates interested in creating a role within the Measured organization, allowing flexibility to express their skills and interests.

The Customer Support Analyst I role at Cority involves responding to customer inquiries, troubleshooting technical issues, logging support interactions, following up with customers, and escalating more complex problems to senior teams. This position includes on-call rotations and requires collaboration with internal teams to resolve customer issues.

As a Customer Enablement & Support Specialist, you will provide onboarding and ongoing support for HR leaders, employees, and coaches using Sayge's platform, ensuring a delightful experience with coaching services. You will respond to queries via email and Zoom, creating onboarding materials and leading calls as needed.

The Customer Success Representative at Kalibri Labs will assist with support requests from clients, develop training materials, and help with on-boarding and client engagement tasks. This entry-level role involves monitoring support requests, assisting with ad-hoc reporting, and providing client-facing support while collaborating with various internal teams.