Top Remote Operations Manager Jobs in Baltimore, MD
The Manager of Implementation is responsible for overseeing a team that facilitates customer implementation, home plan optimization, and initial training. This involves managing project planning, client setup, quality assurance, and cross-functional collaboration while ensuring a smooth transition to the Higharc platform.
The Enterprise Operations Manager oversees client relationships, ensuring quality service and account profitability. Responsibilities include managing personnel and operations at various locations, developing client satisfaction strategies, conducting surveys, and providing training for Site Managers. Frequent travel to client sites is required, along with strategic planning and problem-solving to enhance account performance.
The principal will lead projects and teams to enhance client performance, develop and maintain relationships, and grow the business through exceptional service delivery. Key responsibilities include management of client projects, driving strategy within the firm, and mentoring team members. A strong background in life sciences and consulting is essential, along with proven leadership abilities.
The Head of Implementation Operations at Slice will lead the design and execution of scalable implementation processes for hardware and software, ensuring exceptional customer satisfaction and operational excellence while managing a distributed team.
The Associate Director is responsible for securing and growing major gifts to support the ALS Association's mission, managing a portfolio of 125-150 donors, and collaborating with field Development staff to build partnerships and revenue strategies.
The Sr. Manager, CX Operations will lead a team to enhance customer experience through effective process management and tool optimization. Responsibilities include coaching team members, developing Business Requirements Documents, overseeing stakeholder communications, KPI reporting, and ensuring smooth release management of new features, while maintaining compliance and risk management.
As a Proposal Manager, you will manage proposal submissions from start to finish, collaborating with subject matter experts and stakeholders to ensure high-quality proposals that meet customer goals. Your role also includes creating project plans, reporting progress, and maintaining a response library.
As Strategy Lead, UX, you will leverage brand and consumer insights to develop compelling strategies, lead client projects, and maintain strong client relationships. Your role includes conducting research, designing user experiences, facilitating workshops, and mentoring junior strategists, all while ensuring user needs and client goals are balanced throughout project cycles.
You will lead and modernize the web development team by owning the complete web stack and technical strategy, improve development speed, implement coding best practices, and support direct team coding efforts while collaborating with marketing and other stakeholders.
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The Lead Enterprise Engagement Manager at Rackspace oversees multiple medium to large projects, ensuring quality and adherence to time and cost constraints. Responsibilities include developing project plans, managing customer relationships, providing service guidance, creating reports, and collaborating with cloud engineers. The ideal candidate will balance priorities effectively, anticipate issues, and coordinate solutions across stakeholders.
Top remote Companies in Baltimore, MD Hiring Operations Roles
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