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4 Days Ago
McLean, VA, USA
615 Employees
7+ Years of Experience
615 Employees
7+ Years of Experience
Cloud • eCommerce • Information Technology • Security • Software • Cybersecurity • Data Privacy
Seeking a Sr. Program Manager at ID.me to enhance the member experience for identity products by identifying and addressing friction points, improving KPIs, and driving positive product changes. Collaborate with cross-functional teams to drive improvements in issue resolution rate and customer satisfaction. Requires strong analytical skills and a focus on customer experience.
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