The Product Lead will own the direction of the Chain Services team, focusing on the Rollups product, developing long-term strategies, executing go-to-market plans, engaging with customers, and growing the team significantly over the next year.

As a Product Lead for Node Services, you will define the strategic roadmap and collaborate with leadership to improve user interactions with blockchains. Responsibilities include overseeing a team of Product Managers, enhancing product excellence, and working closely with customers and internal teams on initiatives.

The Manager of Technical Product Operations will oversee and enhance technical support processes, bridging customer feedback and operational execution. The role involves leading initiatives across Engineering, Product, Sales, and Customer Experience (CPE) while focusing on strategy and project management to improve customer support efficiency.