Top IT Jobs
Seeking a skilled Salesforce CRM and Tech Stack Manager to manage Salesforce CRM and tech stack. Responsibilities include maintenance, database management, managing team performance, and evaluating new tools. Requires 7+ years as certified Salesforce Admin and 3+ years in a Manager role. Additional platform experience desired. Must have strong communication skills and ability to work remotely effectively.
Support the design, implementation, and operation of information security tools and services. Lead the translation of business and technical requirements into security solutions. Monitor, test, and evaluate security assessments and implement remediation solutions. Maintain programs for efficient business operations and compliance with regulations.
Senior Manager in Technical Support Management with extensive experience in managing Support KPIs, Team Management, Operations Management, and Change Management. Responsible for overseeing critical Technical Support Metrics, driving customer escalations to resolution, evaluating processes for improvement, and leading by example to maintain a customer-focused culture.
Senior Manager role at ServiceNow responsible for managing and exceeding Support KPIs, leading people management, overseeing Change Management, resolving customer escalations, improving operations efficiency, and enhancing customer experiences.
The Senior Technical Support Engineer at ServiceNow is responsible for guiding customers during critical issues, resolving technical cases, and providing amazing customer support experiences. They must have a deep understanding of the ServiceNow platform and employ various diagnostic tools to isolate and resolve issues. This role also involves collaborating with other teams for complex cases and providing input for process and product improvements.
Featured Jobs
Provide engineering and testing support for mobile infrastructure solutions, develop mobility strategic vision, work with IT teams, wireless carriers, and vendors, assist in developing new mobility services offerings, represent Mobility Infrastructure Services on projects, improve customer support, and provide training.
The 2nd Cook is responsible for preparing, cooking, and serving food for the Food Services department. They will work in a high-volume banquet facility and must have experience in a fast-paced environment. A valid ServSAFE Food Handling Certificate is required.
Operate all broadcast equipment and technology within assigned operating areas, ensure quality control of audio signals, disseminate information among control room/crew, establish sound production practices.
Provide excellent customer service and technical support for software and hardware equipment to ensure customer satisfaction. Troubleshoot and resolve complex issues over the phone and via email. Install and set up systems in a timely and accurate manner. Maintain detailed documentation of all support activities.
Provide exceptional customer service and technical support to clients using leading-edge cloud managed technology for Video security. Troubleshoot and diagnose software or hardware issues related to VMS or camera hardware.
The Incident Commander is responsible for mobilizing major incident response, maintaining stakeholder communication during the incident lifecycle, and facilitating resolution of service impact in compliance with SLA. Key responsibilities include coordinating post-incident reviews, preparing incident communications, and collaborating with third-party vendors to resolve issues.
Exciting opportunity for an IT Operations Technician to manage systems, communicate effectively, and support users in a tech-focused environment. Responsibilities include troubleshooting networking issues, working with PCI-compliant systems, and developing technical documentation. Must have 2+ years of IT Operations experience and a technical degree or equivalent experience.
Lead and manage a team of security analysts and operators in overseeing security operations on a global scale. Develop staffing strategies, coordinate security incident responses, analyze security data and trends, and stay informed on emerging security technologies and best practices.
Responsible for calibration of measuring equipment in accordance with written procedures. Ensures all calibrations and documentation are compliant with regulatory standards. Provides support in troubleshooting and repair of production and laboratory equipment. Performs all job duties in a compliant and ethical manner.
Performs quality review & approval of Batch Production Records (BPRs), Change Requests (CR's), Deviations & other documentation. Handles release of raw materials & provides quality oversight, review & approval of validation activities. Performs archiving duties & QA presence & process confirmation on shop floor.
This position is for a dedicated security engineer to provide cybersecurity consulting within the Autonomy and Automation (A&A) areas in support of the IT environment. Responsibilities include serving as a liaison between A&A and Caterpillar IT, providing cybersecurity expertise, assisting in creating Logical Technical Architectures, and more.
Top Companies Hiring Cybersecurity + IT Roles
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