Top Operations Jobs
The Disability Claims Concierge provides personalized support for disability claims, serving as a single point of contact for clients. Responsibilities include complex claim reviews, escalation resolutions, and exceptional customer service, along with consultative support and collaboration with internal and external partners to ensure client satisfaction.
The Senior Manager, Member Engagement will strategize, develop, and execute campaigns to enhance member engagement across Superannuation and Corporate Channels. Responsibilities include collaborating with cross-functional teams, managing client onboarding, driving events, and showcasing member engagement activities. The role also requires strong communication, project management, and analytical skills to support business goals.
The Director of Global Strategy & Execution will support strategic projects, enable senior leaders to drive the New Frontier strategy, and conduct analysis to inform business strategies. The role involves project management of initiatives, communication at the executive level, and embedding innovative practices across the organization.
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The Risk Manager will oversee and develop operational risk management for MetLife's Cyprus Branch, facilitating risk identification, measurement, management, and reporting. They will collaborate with senior management and support the Head of Operational Risk in executing the Risk Management Framework while promoting an effective risk culture within the organization.
The Sr. Insurance Associate_STD Claims is responsible for reviewing data, initiating medical requests, ensuring compliance with established standards, and communicating with stakeholders. This role emphasizes teamwork to meet office goals and adherence to attendance schedules.
The Assistant Manager - Business Excellence role focuses on utilizing Lean Six Sigma methodologies and project execution skills to drive continuous improvement and innovation within the organization. The position requires excellent stakeholder management, analytical skills, and the ability to identify gaps and provide effective solutions while managing relationships with senior leadership and other stakeholders.
The Assistant Manager in Operations Investments Reporting will oversee the preparation of quarterly and annual financial reports under SEC, GAAP, and STAT frameworks. Responsibilities include reconciliation of financials, preparation of NAIC schedules, managing reporting workflows, and conducting investment analytics. The role emphasizes communication and collaboration across departments to ensure accuracy in reporting and compliance.
The Unit Manager - Risk will engage in risk management efforts, support the resolution of control issues, and ensure active communication with management and stakeholders. Responsibilities include consulting on action plans for risks, liaising with various owners within the insurance process, and maintaining relationships with key contacts.
The Director of Information Security is responsible for overseeing enterprise-wide IT risk management, developing security strategies, managing cybersecurity protections, and collaborating with other security and IT architects to ensure effective governance and compliance.
The AVP of Enterprise Agile Enablement at MetLife will drive the adoption of Agile practices, coach teams, build a Lean-Agile Center of Excellence, and partner with executives to execute best practices and compliance. This role involves fostering talent, simplifying project operations, and supporting technical best practices like DevSecOps.
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