Top Operations Jobs
The Global Operations Manager will oversee support for member and customer-focused teams, enhance program offerings, and boost provider partnerships to enable operational transparency. Collaborating with multiple departments, the role focuses on contributing to company growth and strategic objectives while driving improvements in operational processes to deliver excellent member experiences.
The Reporting Associate will ensure accurate analytics availability to stakeholders, support teams in achieving goals through analysis, maintain dashboards and reports, and visualize data for effective communication of insights.
The Manager of Member Success Operations will oversee a call center team, ensuring daily operations align with department goals and provide high-quality support to members. This role includes establishing schedules, training staff, analyzing performance data, and implementing best practices to meet customer satisfaction and company objectives.
The Expansion and Renewal Director at Carrot Fertility is responsible for driving retention and growth within the Middle Market customer segment, coaching Customer Success Managers, analyzing customer data for trends, and developing actionable insights to execute strategic plans for account expansion and renewal.
The GTM Enablement Manager ensures effective go-to-market strategies for existing customers, improves customer engagement, and drives revenue growth. This role involves creating training programs for Customer Success Managers, monitoring enablement program effectiveness, and ensuring strong alignment with different departments to enhance customer experience.
The Claims Processor role involves reviewing member expenses, collaborating with Care, Customer Success, and Finance teams to ensure a great member experience, and tracking claims and denials. The position emphasizes detail, organization, problem-solving, and communication, requiring fluency in French.
As a Claims Processor, you will review member expenses, collaborate with the Care, Customer Success, and Finance teams, and ensure an exceptional member experience by coordinating payments and processing claims efficiently.
Join Carrot as a Care Companion in Des Moines, Iowa, providing compassionate phone and email support to guide members on their family-forming journeys. Focus on exceptional customer service and communication to assist members in achieving their goals.
The Claims Processor will review member out-of-pocket expenses and expenses from the Carrot Card. The role involves collaboration with the Care, Customer Success, and Finance teams to provide an exceptional member experience and ensure accurate claims processing.
As a Claims Processor at Carrot Fertility, you will review member out-of-pocket expenses and expenses incurred using the Carrot Card. You will work closely with the Care, Customer Success, and Finance teams to ensure a seamless member experience while coordinating between Payments and insurance payers.
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