Top Operations Jobs
Lead Product Manager responsible for owning the roadmap for a global money transfer service, collaborating with various teams to achieve seamless money movement, and driving business initiatives from discovery to delivery. Ideal candidate has 6+ years of product management experience with a focus on payments, strong data-driven decision-making skills, and deep empathy for customers.
As a Learning and Development Manager, responsible for leading Enova's call center training programs, developing leadership training, and overseeing the Learning & Development team. Collaborate with operational leaders, set team KPIs, and support team development through coaching and engagement initiatives. Requirements include 5+ years of training and talent development experience, leadership experience in L&D, successful delivery of leadership training programs, and strong communication skills.
As a First-Party Collections Department Manager, oversee daily activities of Managers and Collections Representatives, drive strategies to meet collection targets, ensure customer service, and operational efficiency. Reports to Operations Manager.
As the Deputy Head of Business at Enova, responsible for developing and executing strategies to drive business performance and ensure the best customer experience. Collaborate with cross-functional teams, analyze market trends, monitor KPIs, and lead team development. Require strong financial acumen and leadership experience.
The Compliance Manager ensures all business units comply with regulatory requirements by developing and maintaining compliance programs, policies, and practices. This role involves overseeing compliance examinations, tracking legal changes, and implementing necessary updates for a licensed third-party collection agency managing late stage consumer loan products.
Senior Manager, S&O responsible for supporting the leader of a product line team in developing strategy, financial planning, and business management to drive results and customer experience. Role includes collaborating with various teams, monitoring performance metrics, and fostering a culture of compliance and continuous improvement.
Senior Associate in Strategy & Operations role at Enova, responsible for driving new projects, process improvements, and customer experience enhancements. Will manage initiatives, prioritize projects, build relationships, evaluate vendor proposals, and run data-intensive projects. Requires 5-7 years of work experience, strong analytical thinking, negotiation skills, and project implementation abilities.
Senior Associate in Strategy & Operations at Enova, responsible for driving new projects, process improvements, and customer experience enhancements. Manage initiatives, build relationships, evaluate vendor proposals, and run data-intensive projects. Hybrid role working in-office Tuesday to Thursday, remotely Monday and Friday. Requires 5-8 years of experience in process improvement, management consulting, or data analytics.
Lead a Small Business Collections team by coaching and mentoring team members to ensure their success and positive customer experience. Collaborate with management to improve team efficiency and effectiveness. Monitor metrics, provide coaching, identify trends, and support employee engagement. Excel proficiency and strong leadership skills are required for this role.
As a Fraud Operations Manager at Enova, you will lead a team in investigating suspicious applications, developing fraud prevention strategies, managing vendor relationships, and optimizing operations. Requires 8-10 years of fraud operations experience in lending, leadership skills, and knowledge of SQL and MS Office applications.
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