Top Operations Jobs

The Associate Manager will lead a team handling customer complaints, ensuring operational excellence, mentoring staff, and collaborating on improvements in service workflows.

Lead a team in delivering world-class customer support in compliance operations. Focus on process improvements, metrics, and employee development.

Manage and execute high-quality AV production for live events, including setup, troubleshooting, and equipment maintenance, supporting company-wide communications.

The role involves solving complex strategic problems, developing business cases, enhancing processes, and managing projects in a dynamic environment.

The Operations Excellence Senior Program Lead will manage and optimize operational processes, influence cross-functional teams, and enhance customer support experiences through strategic project management and data analysis.

Support FCM Operations by managing trade flows, performing reconciliations, creating reports, and collaborating across teams to enhance operational efficiency.

The Senior Complaints Analyst conducts investigations, analyzes customer issues, collaborates with legal teams, and drives policy improvements in customer support.

The Operations Excellence Manager will lead process improvement in Customer Experience, address customer pain points, and establish a culture of operational efficiency.

The CX WFM Capacity Planning Specialist will develop staffing plans, forecast workforce needs, analyze performance trends, and collaborate with management to improve customer experience.

The Listings Associate will research and prioritize crypto assets for Coinbase's listings, manage monitoring programs, and ensure effective communication across teams to analyze asset metrics and trends.