Top Operations & Support Jobs

Lead the Software Asset Management function at SoFi, defining policies, managing licensing models, and ensuring compliance while collaborating with stakeholders to optimize IT asset management processes.

The Staff IT Support Specialist will manage Jira administration, optimize workflows, enforce compliance, and provide training and support across the enterprise.

The role involves overseeing business continuity measures for the 2nd line of defense, ensuring compliance and risk management practices within the financial services sector.

The Executive Assistant supports the Global Operations Team with executive calendar management, meeting logistics, travel coordination, and stakeholder communication, ensuring efficient operations execution.

The Lending Support Specialist resolves post-funding issues for loans, verifies payment details, communicates with loan servicers, and collaborates with internal teams for loan processing improvements.

The Research and Adjustments Associate investigates transaction research requests, performs account maintenance, resolves issues, and supports operational tasks to ensure exceptional member service.

Lead the development of a centralized framework for credit data engagement with CRAs, managing vendor relationships and ensuring compliance with regulations while focusing on data integrity and performance optimization.

The Encompass Admin oversees configuration and support for the Loan Origination System, addressing issues, managing user roles, and documenting requirements.

The Card Platform Manager oversees credit card operations, manages Fiserv system parameters, leads platform implementations, and ensures compliance across business functions and processes.

Lead and coach a team of 15–20 loan review specialists to meet SLAs and KPIs, handle escalations, hire and train staff, ensure compliance, drive process improvements, and performance-manage team members to deliver a strong member loan experience.