Top Operations & Support Jobs

This role leads field development strategy, oversees the recruitment and development of Development Managers, and drives sales through training and technology utilization.

The Service Leader will manage relationships between agents and the service team, resolve issues, oversee office operations, and support training and service initiatives.

The Insurance Onsite Relationship Specialist provides administrative support, manages agent relations, coordinates accounts payable, and ensures operational efficiency in daily office activities.

Manage the implementation of GBS products, ensuring communication with clients and brokers, addressing issues, and meeting satisfaction goals while managing multiple client projects.

The Senior Administrative Assistant manages executive calendars, schedules meetings, arranges travel, prepares materials, and supports senior executives in the Risk Management department.

This role involves training in operational and leadership skills for future management of a General Office, emphasizing customer service and team development.

As an Agent Onboarding Analyst, you'll support new agents' onboarding by managing the contracting process, ensuring paperwork accuracy, maintaining communication with partners, and overseeing agent integration into systems.

The Head of Claims & Benefits Operations drives operational excellence, manages performance across claims, and leads service strategies while ensuring financial accountability and unified beneficiary experiences.

The Development Manager will oversee agent retention and production, implement training programs, ensure agents utilize system features, and facilitate planning meetings with General Office teams.

The Field Experience Strategy Lead is responsible for advancing strategic initiatives to enhance advisor productivity, capability, and practice management at New York Life, collaborating with multiple teams for effective execution.