Top Operations & Support Jobs

The VB Claims Manager is responsible for managing a caseload of voluntary benefits claims, ensuring eligibility and financial accuracy, while providing excellent customer service and collaborating with various stakeholders.

The role involves implementing and supporting SAP FS-CD and S/4 HANA systems, managing projects, coaching junior staff, and collaborating with cross-functional teams to enhance delivery and processes.

The role involves managing corporate records compliance, collaborating with stakeholders, overseeing storage, supporting content governance, and improving records management processes.

The Senior Associate will manage website and Salesforce operations, implement changes, improve processes, and ensure optimal user experiences while collaborating with stakeholders.

The Senior Administrative Assistant will provide administrative support to VPs, manage calendars, coordinate travel, and handle confidential information.

The role leads experience improvement initiatives for Third Party Distribution service by redesigning service journeys, driving change management, and collaborating across various teams to enhance service effectiveness and client experiences.

The Digital Employee Experience Lead will optimize Nexthink, integrate ITSM tools, enhance problem management, and drive proactive user experience improvements.

The Senior Associate, Implementation Manager oversees the implementation of GBS products for clients, managing the process, ensuring timely deliverables, communicating with stakeholders, and resolving issues throughout the onboarding experience.

Coordinate the investment team by managing meetings, enhancing CRM systems, analyzing data for insights, and optimizing processes to support investment decisions.

Support production queues and incident resolution for critical digital platforms. Track defect backlogs, ensure release readiness and hypercare, escalate gaps, lead knowledge transfer, draft incident communications, and convert operational trends into actionable insights for product and BA teams.