Top Customer Success Jobs in New York City, NY
The Client Partner at Kicksaw is responsible for strengthening Salesforce consulting relationships, developing outreach strategies, and collaborating with teams to ensure successful client onboarding. This role requires identifying prospects, exceeding sales quotas, and leveraging partner ecosystems to optimize partnerships.
The Customer Success Representative at Kalibri Labs will assist with support requests from clients, develop training materials, and help with on-boarding and client engagement tasks. This entry-level role involves monitoring support requests, assisting with ad-hoc reporting, and providing client-facing support while collaborating with various internal teams.
The Document Control Specialist I supports the maintenance of SOPs and change management activities for pharmacy operations and manufacturing. Key responsibilities include processing documents, resolving documentation issues, collaborating with cross-functional teams, and ensuring compliance with regulations. The role requires accuracy, attention to detail, and the ability to learn new software applications.
Account Supervisor at Seer Interactive, a remote first digital marketing consultancy. Responsible for managing mid-size enterprise accounts, crafting holistic strategies, and translating client goals into SEO, PPC, and Analytics opportunities. Must be a leader with a passion for digital marketing and client success.
The Customer Success Manager ensures timely renewals, drives retention strategies, and manages customer relationships. They analyze customer data to mitigate churn risks, negotiate contracts, and advocate for customer needs while collaborating with teams to enhance service delivery.
As a Customer Support Associate II, you will provide phone and email support for Enterprise Financials customers, perform troubleshooting, contribute to knowledge base improvements, and escalate issues as needed. You'll work closely with customers to resolve problems and ensure effective use of Payroll and TimeTracker products.
The Senior Customer Success Strategy & Operations Manager will design, implement, and enhance the global customer success team at Coursera, collaborating closely with leadership to drive operations, define strategies, and manage customer success tools. This role requires strong project management skills and the ability to analyze data for informed decision-making.
This is an application for future job openings in the Customer organization at Lunchbox.io, a company that provides enterprise solutions for the restaurant industry. Roles may include implementation, support, configurations, and customer success tasks. Applicants will have the chance to select jobs they are qualified for.
In this role, you will develop user manuals and training materials for BoostDraft, understand attorneys' needs, explain useful features, and gather customer feedback to inform product development.
Formic is seeking passionate individuals to help drive change in robotics and automation within manufacturing. The ideal candidates should share the company's vision, exhibit fearless optimism, and possess a strong customer focus, prioritizing accountability and adaptability in a fast-paced startup environment.
Top Companies in New York City, NY Hiring Customer Success Roles
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