Top Customer Success Jobs in New York City, NY
The Partner Success Manager will manage relationships with partners, driving campaign growth and optimizing performance through market analysis and collaboration with various teams. Responsibilities include onboarding partners, executing project strategies, reporting insights, advocating for partner needs, and managing billing and forecasts.
As a Senior Restaurant Success Manager at Toast, you will manage a local book of business, build strong customer relationships, drive product adoption, and ensure customer satisfaction while supporting revenue growth. You will serve as a trusted advisor and facilitate internal collaboration to address customer needs effectively.
As an Associate on the Insurance Benefits team, you will manage day-to-day operations for medical, dental, and vision benefits, resolve client issues, collaborate cross-functionally, and assist in creating internal resources and solutions to enhance the customer benefits experience.
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As a full-time mental health provider, you will deliver mental health counseling, conduct clinical risk assessments, respond to crises, and ensure compliance with ethical standards. You will utilize data-driven practices to monitor client care quality and collaborate with teams, while managing a caseload of around 30 sessions weekly.
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The Vice President of Customer Success will lead the customer success strategy for Braze, focusing on customer satisfaction, retention, and growth. Responsibilities include mentoring the team, collaborating with cross-functional teams, and advocating for customer needs, while ensuring alignment with business goals and industry trends.
As a Senior Client Success Manager, you will enhance relationships with high-priority accounts, ensuring SaaS retention and advising clients on fraud and risk management. Responsibilities include managing account portfolios, tracking retention metrics, identifying churn risks, presenting business reviews, and collaborating with product teams based on client feedback.
The Service Desk Specialist I provides technical support for Grubhub employees, manages onboarding and hardware, and offers assistance with desktop applications and AV events. The role involves troubleshooting Windows and Mac issues, collaborating with IT teams, and addressing support tickets, ensuring efficient problem resolution.
As a Customer Success Manager, you'll oversee the success of agency customers, guiding them through onboarding and product adoption. You'll serve as a trusted advisor, develop strategies for achieving program goals, manage account operations, and drive customer engagement with the CreatorIQ platform to ensure client satisfaction.
The Customer Success Manager will drive retention and growth among customers in social advertising, ensuring exceptional customer experiences, delivering support, and managing relationships with customers and partners. This role includes collaboration across functions to enhance customer success initiatives and contribute to the company’s knowledge base.
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As the Director of Customer Success, you will lead the Customer Success team, drive performance and growth, ensure customer satisfaction, and manage key business metrics like NDR and NPS. You'll develop customer success strategies, analyze metrics, foster stakeholder relationships, and optimize internal processes for effective customer engagement.
Top Companies in New York City, NY Hiring Customer Success Roles
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