Top Customer Success Jobs in New York City, NY
As a Tech Touch Customer Success Manager at EliseAI, you will manage a large portfolio of accounts, optimizing customer engagement through technology and data-driven strategies. Responsibilities include leveraging customer success tools, scheduling critical meetings, analyzing customer trends, and creating resources to enhance user experience and retention.
As a Client Support Engineer, you will ensure a seamless user experience for internal and external clients on Trumid's trading platform. Responsibilities include client communication, providing technical support, incident management, and collaboration with UI and Sales teams to enhance platform usability. Your role is vital for client satisfaction and successful trading operations in a fast-paced fintech environment.
The Client Services Digital Associate will coordinate marketing, communications, and digital advertising campaigns for clients, manage project timelines, prepare client reports, communicate with stakeholders, and stay updated on digital marketing trends.
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The Collections Specialist will make outbound calls to assist borrowers in resolving their debts, manage internal collection efforts, and improve contact center processes. The role involves navigating multiple software systems and adhering to federal and state regulations.
The Customer Success Specialist at Reorg will enhance user adoption and retention, develop key stakeholder relationships, and support account management efforts in the buyside credit investing area. Responsibilities include onboarding new clients, monitoring account health, creating tailored client communications, and collaborating with internal teams to meet client needs.
The Customer Success Manager will master the Rokt platform, optimize client campaigns, work with the sales team to meet marketing goals, build relationships with stakeholders, and provide strategic account recommendations to enhance client returns. This role emphasizes account planning, relationship management, and performance tracking.
As a Customer Experience Team Member, you will provide exceptional support to members by handling inquiries, resolving issues, and collaborating with internal teams. You will stay organized while understanding member needs and maintaining up-to-date knowledge of products and services. Training will be provided to ensure you can effectively assist members and contribute to the success of Bilt Rewards.
The Customer Success Manager at Expert Institute will manage and grow subscription accounts, building strong relationships with attorney clients. Responsibilities include tracking account health, overseeing client communications, presenting proposals, and collaborating with internal teams to enhance client experience. The role emphasizes relationship management and achieving ambitious goals in a fast-paced tech environment.
The Client Success Manager will be responsible for building and nurturing relationships with restaurant clients, ensuring high levels of client satisfaction, managing onboarding, strategizing to align client goals with Tarro products, and advocating for clients within the organization.
The Associate, Studio Experience at Peloton Studios is responsible for delivering outstanding customer service to members and guests, managing bookings and inquiries, ensuring adherence to studio rules, and supporting studio events and class logistics. The role requires excellent communication skills, organization, and a friendly demeanor to create an optimal member experience.
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