Top Customer Success Jobs in New York City, NY
The Principal Solution Specialist will support sales efforts for Oracle migrations, drive system transformations, and develop methodologies for customer success. Responsibilities include providing advisory services, collaborating with GSIs, creating enablement programs for field teams, and establishing best practices in process mining and optimization.
As a Customer Experience Manager, you will lead a team to achieve sales goals, drive showroom performance, and enhance customer experiences. Responsibilities include mentoring staff, analyzing sales data, managing showroom operations, and ensuring high standards of customer service. You'll collaborate across departments and foster a positive team environment.
The Senior Customer Success Manager at BlackLine will guide customers through their journey post-sales by optimizing product adoption, preventing churn, and enhancing customer satisfaction through expert advice and strategic alignment with client goals. They will mentor new CSMs and maintain strong relationships with key customer stakeholders to maximize value from BlackLine solutions.
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As a Customer Operations Specialist, you'll resolve customer inquiries related to tax credits, educate on tax related concepts, perform data quality tasks, and collaborate with teams to improve product solutions, ensuring small businesses effectively utilize tax credits.
The Product Data Scientist will lead client engagements to deliver impactful data science solutions, translating requirements into actionable insights. Responsibilities include developing advanced analytics processes and operational pipelines while leveraging problem-solving frameworks and analysis tools to address client business challenges.
The Client Execution Trading role involves managing trade order lifecycles and workflows to enhance the client experience. Responsibilities include optimizing trading workflows across various asset classes, designing enhancements for trading tools, and leveraging data analysis to identify opportunities for profitability.
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The Enterprise Customer Success Manager will act as a trusted advisor to key customers, managing post-sales activities, driving product adoption and retention, conducting regular check-ins, and collaborating with various internal teams to meet customer needs throughout their lifecycle.
As an ISO Funding Specialist, you will drive growth in Revenue Based Funding by identifying potential partners, generating leads through various channels, and providing tailored MCA lending solutions. Responsibilities include relationship building, conducting needs assessments, negotiating deals, and collaborating with internal teams to ensure efficient loan processing.
As a Client Director, you will be responsible for leading client relationships, driving satisfaction and retention, and ensuring successful implementation of Nexthink's solutions. You will work closely with IT teams to enhance the digital employee experience, leveraging real-time analytics and automation to improve productivity and efficiency.
The VP of Customer Success at NextRoll is responsible for leading the Customer Success, Onboarding, and Professional Services teams. The role focuses on enhancing customer experience, driving retention and growth through upselling and cross-selling, aligning customer success strategies with business objectives, and developing a high-performing team.
Top Companies in New York City, NY Hiring Customer Success Roles
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