Get the job you really want

Top Customer Success Jobs in Madison, WI

951+ Job Results
10 Days Ago
Madison, WI
Remote
27 Employees
Junior
27 Employees
Junior
Artificial Intelligence • Automotive • Software
The Customer Success Specialist will manage customer accounts, drive strategies to enhance customer satisfaction, retention, and value through BizzyCar’s solutions. Responsibilities include onboarding, conducting account reviews, gathering feedback, and collaborating with sales and technical teams to improve processes and address customer needs.
10 Days Ago
Madison, WI
Remote
71 Employees
175K-220K Annually
Expert/Leader
71 Employees
175K-220K Annually
Expert/Leader
News + Entertainment • Software • eSports
The Senior Director, Client Strategy & Delivery will lead the delivery of complex consumer-facing projects, manage multiple accounts, and build strong relationships with client stakeholders. Responsibilities include project oversight, team leadership, product strategy, and driving business development initiatives while focusing on client satisfaction and internal team empowerment.
10 Days Ago
Madison, WI
Remote
237 Employees
Senior level
237 Employees
Senior level
Machine Learning • Mobile • Security
The Customer Support Engineer will serve as a technical expert for Zimperium's mobile security solutions, ensuring customer satisfaction and resolving issues. Responsibilities include troubleshooting mobile applications, maintaining documentation, collaborating with internal teams, and advocating for customers' needs.
10 Days Ago
Madison, WI
Remote
70 Employees
Senior level
70 Employees
Senior level
Software • Data Privacy
The Senior Customer Success Manager at Relyance AI will manage customer relationships post-implementation, ensuring adoption, retention, and expansion of services. Responsibilities include conducting meetings with executives, identifying customer needs for success, capturing feedback, collaborating with sales on renewals, and contributing to the development of the Customer Success organization.
Top Benefits:
401-K
Child Care Benefits
Commuter Benefits
+32 More
10 Days Ago
Madison, WI
Remote
154 Employees
70K-130K Annually
Entry level
154 Employees
70K-130K Annually
Entry level
Software
The Customer Success Manager at Scribe will act as the primary contact for SMB customers, focusing on onboarding, retention, and engagement. This role involves leveraging data and automation to enhance customer interactions, developing best practices, and collaborating with various teams to improve customer experiences.
10 Days Ago
Madison, WI
Remote
26 Employees
Entry level
26 Employees
Entry level
Fitness • Healthtech
The Dementia Specialist will develop medical guidelines and create content for dementia care offerings, such as intake forms and care plans. Additionally, they will work on developing outcomes dashboards and may evaluate patients in future quarters. The role focuses on incorporating technology into dementia care.
10 Days Ago
Madison, WI
Remote
2,427 Employees
86K-167K Annually
Senior level
2,427 Employees
86K-167K Annually
Senior level
Cloud • Software
The Manager of Customer Success at Five9 will develop and lead a team to implement strategies aimed at enhancing customer satisfaction and retention. The role involves mentoring Customer Success Managers, executing customer management initiatives, and working with cross-functional teams to improve the customer experience.
10 Days Ago
Madison, WI
Remote
125 Employees
Entry level
125 Employees
Entry level
Software
As a Customer Support Specialist Tier 1, you will provide assistance to customers through phone, email, and chat, addressing inquiries and troubleshooting issues related to the company's software. You will document interactions, analyze system performance, and contribute to knowledge databases while working towards performance metrics.
10 Days Ago
Madison, WI
Remote
3,098 Employees
Entry level
3,098 Employees
Entry level
Insurance
A Virtual Representative at AO drives business growth by promoting and selling products/services, building client relationships, and ensuring customer satisfaction. Responsibilities include customizing presentations to client needs and acting as the primary contact for inquiries.
10 Days Ago
Madison, WI
Remote
73 Employees
Junior
73 Employees
Junior
Agriculture
As a Customer Experience Representative, you will support West Coast customers using precision farming technology, providing direct assistance via phone, email, and chat, coordinating field operations, and ensuring timely service delivery. Collaboration with sales for proactive account management and customer coaching on platform use are essential.
All Filters
Date Posted
Job Category
Experience
Industry
Company Name
Company Size