Top Jobs For Your Search

Design and govern end-to-end operational workflows and centralized business rules for customer and agent experiences. Diagnose inefficiencies using data, coordinate deployments with PMO/CCB, drive AI-enabled automation, and lead change management to improve contact center operations and frontline agent efficiency.

Lead strategy and delivery for an enterprise customer listening and social engagement platform: translate business needs into technical requirements, manage vendor integrations and data pipelines, deploy multi-channel surveys, build dashboards combining social and survey data, leverage AI/NLP for sentiment and automation, and drive platform adoption and governance across stakeholders.

Lead end-to-end execution of retail wireless program portfolios for Boost Mobile, align cross-functional teams, mitigate risks and operational bottlenecks, enforce scope/guardrails, and leverage AI and enterprise PM tools to automate workflows and deliver projects against operational OKRs.

Lead cross-functional squads to scope, build, and validate AI Proofs of Concept and pilots. Drive rapid, sprint-based execution from ideation to hand-off, set success criteria, prioritize roadmaps, manage stakeholders, mitigate risks, and document LLM benchmarks, prompt patterns, RAG learnings, and user feedback.

Lead a cross-functional Agile team to translate product vision into prioritized backlogs, define user stories and acceptance criteria, coordinate with Security/Data Architecture/Compliance, analyze API and data system dependencies, drive delivery using Agile metrics, perform acceptance testing, and manage production deployments while applying AI tools to streamline documentation and prioritization.

The Senior Software Engineer will develop high-scale ecommerce solutions, optimizing performance, managing data retrieval, and integrating third-party services while leading junior engineers.

Lead strategy and roadmap for IVR and chat conversational AI, deploy and optimize generative AI agents, curate training data, build performance dashboards, ensure governance with legal/compliance/UX, and run analytics-driven A/B experiments to improve containment and accuracy.

Early-career HR role supporting Talent Acquisition, HR Product & Technology, or HR Generalist tracks. Responsibilities include managing internship and early-career hiring, supporting HCM platforms and UAT, partnering on performance and employee relations, optimizing HR processes, monitoring program metrics, and coordinating campus events and cross-functional HR projects.

Senior Product Designers ensure design cohesion across digital platforms, creating robust systems, prototypes, and intuitive interfaces while mentoring others.

As a Senior Analyst, you'll bridge Engineering and In-Home Services, ensuring seamless Pay TV service stability during software updates, lead project management, and implement AI-driven solutions for enhanced customer experience. Responsibilities include analyzing technical issues, mentoring junior analysts, and optimizing support workflows.