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As a Loan Servicing Coordinator, you will be responsible for ensuring the smooth and efficient servicing of mortgage loans, managing customer accounts, resolving customer inquiries, and handling document management and mail distribution.
Seeking an experienced Cash Management Specialist to focus on research, payment application, and transaction-related activities. Responsible for ensuring compliance with financial regulations, timely processing of funds, and collaborating with other departments. Bachelor's degree preferred. Must have attention to detail, analytical skills, and ability to work independently.
The Director of Lending Operations will oversee and optimize teams involved in the mortgage lending process, focusing on enhancing client experience through operational strategies, compliance, and quality assurance. Responsibilities include mentoring team members, implementing improvements for efficiency, and collaborating cross-functionally to support Valon’s mission.
The Bilingual Client Engagement Senior Specialist will manage inbound and outbound communications with homeowners, focusing on providing exceptional customer service and resolving issues related to mortgage servicing. Responsibilities include documenting communications, promoting products, and collecting payments on delinquent accounts.
The Client Engagement Senior Specialist is responsible for assisting homeowners with inquiries related to special loan products, documenting communications, and serving as the primary contact for mortgage amendments. This role requires knowledge of mortgage servicing and regulatory compliance, as well as strong communication and problem-solving skills.
The role involves navigating homeowner communications in a friendly manner, resolving issues using the internal mortgage servicing system, promoting Valon's products, and managing collections for delinquent accounts. The ideal candidate has experience in customer service and mortgage servicing, with strong communication skills.
The Property Tax Specialist is responsible for timely payment of property taxes, maintaining records, monitoring tax disbursements, and resolving homeowner tax-related issues. They communicate with homeowners, oversee fund movements, and ensure compliance with guidelines while collaborating with third-party vendors.
The Consumer Direct Mortgage Loan Officer at Valon provides loan solutions to customers, serves as their main contact throughout the lending journey, and manages the loan pipeline while ensuring compliance with federal regulations. This role involves analyzing documentation, maintaining customer relationships, and collaborating with the team to streamline the lending process.
The Client Engagement Specialist will handle inbound and outbound homeowner communications, resolve issues using a mortgage servicing system, document interactions, promote products, locate delinquent accounts, and collect payments or set up repayment plans. The role requires teamwork, strong communication skills, and attention to detail.
Seeking a Mortgage Loan Processor to take ownership of residential mortgage loan files and fulfill the requirements necessary to advance them to closing. Responsible for reviewing, assembling, and submitting documentation, as well as communicating with internal and external partners.
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