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Perform 24x7 alarm monitoring and first-level fault management for transmission networks (SDH, PDH, DWDM, Microwave, IP/MPLS). Identify, classify, correlate, and prioritize alarms, create and manage incident tickets in ITSM tools, escalate to L2/L3 per SLAs, and produce outage reports and RFOs. Provide shift handovers and stakeholder updates during outages.

The role involves building and maintaining GCP infrastructure, optimizing cloud systems, and ensuring security and compliance using IaC, primarily with Terraform. Collaboration with IT teams and clients is essential to drive cloud initiatives and improve application deployment.

Monitor 24x7 network alarms and events across CMTS, XGS-PON, Cisco/Juniper and optical access devices; perform first-level diagnostics, create and manage incident tickets, follow escalation procedures, coordinate with L2/L3 and vendors, use Altiplano AMS and NMS/OSS tools, and validate restorations.

Operate and support Packet Core network elements in a 24x7 environment, perform system configuration changes, manage GGSN/PCRF traffic distribution, execute IMSI/APN activities, verify MOPs/designs, ensure process compliance, and mentor peers while coordinating cross-functional stakeholders.

Lead 24x7 incident management for high-severity telecom outages, coordinate technical and management bridges, mobilize resources, handle escalations, communicate with customers, produce event reports and RCAs, collaborate with global teams, and drive process improvements to reduce incident impact.

The Senior Engineer will manage troubleshooting, system configurations, maintain SAPC PCRF networks, execute maintenance checks, and ensure compliance with best practices and security policies.

Monitor alarms for Broadcast, OTT, IPTV, VOD and CAS platforms 24x7, perform initial alarm analysis, create and escalate incident tickets to L2/L3 within SLAs, monitor dashboards, maintain incident records, and follow SOPs and escalation procedures.

The Integration Engineer will manage customer issues, coordinate technical investigations, handle software updates, and ensure service availability and SLA compliance.

The role involves developing automated solutions, handling operations and maintenance of systems, defect management, and collaborating with teams to implement changes in production.

As a Resilience Consultant at Ericsson, you will lead consulting engagements for network resilience, deliver audits, and provide strategic guidance to telecommunications clients.