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Lead development and improvement of automation-based service delivery for Ericsson Managed Services. Provide domain expertise across lifecycle stages, troubleshoot issues, drive recovery and incident/problem management, and analyze trends to prevent service disruptions and improve customer experience.

Lead a DevOps team delivering automation and platform solutions for 4G/5G customer networks. Design cloud-native, scalable systems; implement CI/CD and orchestration; build automation for deployments; monitor and tune performance; provide operational support and live-node troubleshooting; drive platform reliability, lifecycle management, and continuous improvement.

Provide end-to-end support, configuration, integration, testing and troubleshooting of cloud solutions (primarily OpenStack). Coordinate with stakeholders, perform acceptance testing, create procedures and scripts, manage databases, storage and virtual networking, and deliver 24x7 production support and documentation.

Accountable for planning, design, deployment, and KPI-driven optimization of multi-vendor packet core (EPC/5GC). Troubleshoot KPI degradation, perform root-cause analysis, configure core elements, automate operations, and manage stakeholder/customer communication to meet SLAs.

The Global Business Development Lead will drive cybersecurity consulting service growth, overseeing global strategy, partnerships, revenue, P&L management, and team leadership, requiring extensive industry experience.

Design end-to-end architectures for Automation, Analytics and AI/ML (AAA) solutions; translate business requirements into scalable, reusable reference designs; define validation and success criteria; collaborate with cross-functional teams to enable operational automation; drive AAA adoption and provide technical mentorship and governance support for Ericsson customers.

The Service Architect will lead the design of AAA solutions, translate requirements into technical solutions, and mentor team members while collaborating with cross-functional teams to enhance automation and analytics.

Lead strategic Service Management and AI/ML automation initiatives to improve MSN cost metrics and AAA maturity. Drive programs from concept to delivery, own budgeting and reporting, establish governance, manage risk, and align stakeholders across service delivery, transformation, and executive teams to boost efficiency and customer experience.

Develop, deploy, and scale Generative AI solutions (RAG, agents, LangGraph) for telecom managed services. Integrate GenAI with BSS/OSS and telecom APIs, build automation and QA capabilities, and collaborate across global teams to deliver production-ready AI/ML systems.

The Engineer Packet Core ensures efficient operations in telecom systems by managing configurations, mentoring peers, and adhering to processes within a 24x7 environment.