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Artificial Intelligence • Fintech • Machine Learning • Social Impact • Software
As a Senior Collections Specialist, you will negotiate payment plans, support borrowers, meet KPIs, and drive improvements in collections processes.
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Responsible for managing mailroom operations, processing inbound and outbound mail, and identifying improvements to workflows, while ensuring compliance.
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The Operations Manager will oversee the Loan Processing Team, ensuring efficient workflows, team performance metrics, and managing escalations, ultimately optimizing operations in the Home Lending sector.
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As a Licensed Loan Processor, you assist customers with HELOC loans, enhance customer experience, resolve issues, and improve processes.
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EncompassVesta
Artificial Intelligence • Fintech • Machine Learning • Social Impact • Software
As a Senior Customer Contact Specialist, you will handle escalated customer inquiries, assess complex situations, and serve as a subject matter expert for our support teams, ensuring compliance and timely resolutions.
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