The Commercial Counsel will provide comprehensive legal advice on various commercial agreements, including SaaS and data protection contracts. Responsibilities include drafting and negotiating agreements, advising sales and finance teams, maintaining contract templates, and providing strategic legal guidance to senior management regarding corporate governance and compliance.

The Senior Data Scientist will develop advanced NLP solutions and AI models for Freshworks' bots platform, tackling complex business problems with advanced machine learning techniques, and enhancing model performance using retrieval-augmented generation methodologies.

The Lead Data Scientist at Freshworks will identify critical business problems solvable through Machine Learning, apply statistical and algorithmic skills, and design scalable systems while collaborating with product and business teams. Responsibilities include defining target metrics and using advanced mathematics with Big Data for effective solutions.