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As a Manager of Customer Success, you'll be responsible for leading and developing teams, guiding Customer Success Managers to enhance customer relationships, and ensuring contract negotiations are successful. The role requires collaboration across functions to drive customer satisfaction and retention while building high-performance teams.
As a Mid-Market Sales Engineer, you will leverage technical expertise to assist the sales team by delivering presentations, conducting technical evaluations, and addressing customer challenges. You will also collaborate with product teams to drive feature requests based on client feedback.
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