As the Head of Customer Success for India, you'll lead a high-performing team, implementing and driving the customer success strategy to achieve retention and expansion targets while building relationships with customers and internal stakeholders to ensure exceptional service and business outcomes.

As a CRM Marketing Manager, you will lead the design and execution of customer relationship management strategies, focusing on data-driven campaigns to enhance customer engagement and retention. Responsibilities include managing CRM tools, personalizing multi-channel experiences, analyzing customer insights, and collaborating with cross-functional teams to align CRM initiatives with marketing goals.

The Account Development Representative at Udemy will strategize with Account Executives to expand Udemy's presence in the APAC region. Responsibilities include building pipelines, optimizing sales processes using automation tools, collaborating with team members, and mastering core sales skills. The role emphasizes storytelling to convey Udemy’s value to prospects and requires proactive engagement in a customer-facing role with a focus on lead qualification.