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Own data-driven customer lifecycle programs to drive adoption, reduce churn, expand revenue, and build advocacy. Design multi-channel onboarding, retention, upsell, and advocacy campaigns; manage segmentation, experimentation, KPIs, and cross-functional alignment to maximize customer lifetime value.

Lead and scale LogicGate's Sales Development function: design GTM strategy, run inbound/outbound plays, manage and coach SDRs, leverage AI and sales tech to optimize pipeline metrics, drive qualified pipeline and revenue, and align with Sales, Marketing, and RevOps.

Lead and coach a team of Customer Success Managers, focusing on health, retention, and growth of Mid-Market and International segments while collaborating with other departments to enhance customer outcomes.

Lead LogicGate's product marketing team, developing go to market strategies, messaging, and high-value content. Collaborate across departments to drive growth and retention.

Develop strategic territory plans for large accounts, generate new business, manage the full sales cycle, and advocate for customer needs.