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The SVP of Billing Experience Transformation is responsible for leading the development and execution of the company's strategy for optimizing customer billing experiences. This includes implementing technology solutions, driving cost reduction, improving billing processes, and enhancing customer engagement. The role requires strong leadership in managing cross-functional initiatives and leveraging data analytics to inform decisions.

As a Small to Medium Business Account Executive, you will engage with business owners to offer tailored connectivity solutions, showcasing Optimum's products. Responsibilities include prospecting clients, building relationships, conducting sales presentations, and closing deals to drive sales success while adhering to compliance guidelines.

The UCaaS and Collaboration Manager will manage product development for B2B Voice and Collaboration services, aligning product roadmaps with strategic goals, overseeing a team of engineers, and ensuring optimal customer experiences. Responsibilities include managing the product lifecycle, communicating strategies to stakeholders, and staying informed about industry trends and regulations to drive innovations for B2B products.

The Director of Billing & Revenue Management will lead the selection and implementation of a new billing system, oversee vendor relationships, manage project deliverables, and ensure compliance with regulatory requirements, while driving continuous improvement and providing user support.

The Director of Omni Channel E-Commerce will lead the selection and management of a digital commerce platform, overseeing vendor relationships and ensuring it meets strategic goals. This role involves project management, defining system requirements, and collaborating with cross-functional teams to enhance e-commerce capabilities and customer experience.

The Manager Software Development will lead an engineering team, overseeing software development projects, driving technology roadmaps, and fostering collaboration across teams to deliver high-quality products that meet business objectives.

As a Small to Medium Regional Account Manager at Optimum, you will forge connections with business owners, offer tailored telecommunications solutions, and ensure excellent customer retention while consistently meeting sales targets. You will engage with existing clients, educate them about products, and negotiate sales agreements while providing post-sales support.