Top Hybrid Customer Success Jobs in Boston, MA
As an Enterprise Customer Success Manager at Box, you will manage post-sales activities for top enterprise customers, ensuring satisfaction and driving adoption of Box's services. Your role involves onboarding, relationship management, and collaboration with internal teams, while tracking customer health and addressing churn risks. You will also advocate for customers internally to improve the product and services offered.
The Customer Success Manager II at OpenGov is responsible for developing customer relationships, driving product adoption, retention, and program expansion within a designated territory of government customers. They will monitor customer health, communicate product features, and support customer engagement efforts, while also managing upsells and customer feedback.
The Fund Reporting Specialist will manage fund reporting tasks, including preparing financial statements for various fund types, collaborating with financial reporting managers, and ensuring compliance with accounting rules. The role involves liaising with auditors, overseeing audit cycles, and assisting with regulatory reporting while maintaining accurate accounting records.
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The Tech Lead in Customer Support at Mendix is responsible for advanced troubleshooting and debugging of complex issues on the Mendix platform. They collaborate with R&D and other support teams to enhance customer success and provide technical solutions, while mentoring team members and contributing to process improvements.
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