Top Customer Success Jobs

As an Enrollment Specialist at Thyme Care, your role involves talking to prospective members, educating them on services, and encouraging them to join to receive support throughout their cancer journey. You will make outbound calls, surface member goals, and help the care team understand member needs.

As an Oncology Nurse at Thyme Care, you will provide clinical support to cancer patients throughout their journey, conduct assessments, coordinate care, and engage with members to ensure optimal care outcomes. Your focus will be on healthcare coordination, symptom management, and building strong relationships with members, providers, and payers.

The CommandCentral AWARE Regional Software Specialist is responsible for providing technical customer operations support and consulting for customers' CommandCentral AWARE system, related services, and interfaces. They work remotely with customers to implement operational efficiencies, test new builds, and create positive working alliances. Responsibilities also include problem-solving, process improvement, and administrative functions for the CommandCentral AWARE solution.

This role involves conducting software product demonstrations for potential and existing customers in the public safety industry.

As a Customer Success Manager, you will be responsible for monitoring and engaging clients to ensure a successful partnership. Responsibilities include communication with client contacts, training new and existing users, upselling features, providing feedback, and increasing product utilization.

Principal Customer Education Specialist responsible for planning and executing content operations and strategy to help Klaviyo customers grow their businesses. Manage content strategy, analyze customer data, ensure team meets content goals, create strategic content, collaborate with various departments, and align customer education content with overall customer experience model.

Seeking an experienced Sr. Vendor Manager to lead global vendor support strategies and manage external vendor partnerships. Responsible for overseeing performance metrics, driving continuous improvement, and aligning BPO strategies with customer service objectives. Must have 8-10 years of operational leadership and vendor management experience.

Working in Application Support to maintain crucial application systems, collaborate in teams, fix application and data issues, gain exposure to software development, testing, deployment, maintenance, and improvement, develop professionally, and grow in chosen direction.

Design and manage cross connects, colocation services, and risers for grooming and optimization. Provide technical and project management support to internal teams and customers. Coordinate delivery of services and escalate as needed. Develop and implement optimization opportunities with internal departments.

As a Provider Experience Specialist at Zocdoc, you will deliver exceptional customer service to healthcare provider accounts, upsell features, and offer tailored solutions. You will foster authentic connections and ensure that providers can easily access the benefits of Zocdoc's platform.

Enova is seeking a Leave of Absence Specialist to administer and coordinate leave of absence and accommodation processes. Responsibilities include managing LOA/FMLA, ADA accommodation, health & welfare benefits, retirement plans, and special projects. The role involves training, communication, compliance, and HR support.