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2 Days Ago
USA
Remote
3,500 Employees
Senior level
3,500 Employees
Senior level
Automotive • Big Data • Insurance • Software • Transportation
The CCaaS Architect is responsible for designing and implementing cloud-based contact center solutions, managing infrastructure, and ensuring scalability and reliability. This role involves collaboration with cross-functional teams, automation of provisioning using Terraform, and monitoring the performance of contact center solutions to optimize customer experiences.
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