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Fintech • Machine Learning • Payments • Software • Financial Services
Lead content and conversation design for Capital One’s AI banking agent. Create conversational journeys, golden dialogues, content systems, and user-centered digital experiences. Shape product strategy, mentor designers, influence cross-functional partners, and apply research, business insight, and design expertise to complex regulated banking problems. Responsibilities include content governance, taxonomy, microcopy, design-system contributions, stakeholder communication, and strategic portfolio management.
Top Skills:
FigmaLarge Language Models (Llms)
Fintech • Machine Learning • Payments • Software • Financial Services
Lead research and user intelligence for Capital One’s auto finance experiences. Build cumulative user intelligence, configure AI-enabled research and testing agents, establish continuous discovery programs, and develop experience measurement frameworks. Partner with product, engineering, design, and business leaders to analyze qualitative and quantitative data, create dashboards, identify correlations, and guide customer-focused decisions. Manage researchers, analysts, or data scientists while influencing senior stakeholders and developing team talent.
Top Skills:
Agentic AiData DashboardsQuantitative AnalysisSynthetic Data
Fintech • Machine Learning • Payments • Software • Financial Services
Leads product design projects and mentors designers while creating human-centered digital and physical experiences. Partners with product, technology, business, and research stakeholders to develop design strategies, prototypes, journey maps, and high-fidelity solutions. Applies customer insights, data, design systems, business context, and technical understanding to solve complex problems, influence product strategy, and communicate recommendations to senior leaders.
Top Skills:
Figma
Fintech • Machine Learning • Payments • Software • Financial Services
Lead premium product design by shaping strategy, creating human-centered solutions, mentoring designers, influencing cross-functional partners, and advancing design practices. Develop artifacts such as journey maps, service blueprints, high-fidelity designs, and prototypes while balancing customer needs, business goals, research insights, and market considerations.
Top Skills:
Figma
Fintech • Machine Learning • Payments • Software • Financial Services
Create human-centered digital and physical product experiences for Capital One. Responsibilities include interaction, visual, and service design; journey mapping; prototyping; applying research, data, business strategy, and design systems; collaborating with product, technology, and business partners; solving complex problems; and presenting design decisions to diverse audiences.
Top Skills:
Figma
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Fintech • Machine Learning • Payments • Software • Financial Services
Design and lead product experiences across interaction, visual, and service design. Create journey maps, blueprints, high-fidelity designs, and prototypes while partnering with product, technology, and business stakeholders. Influence product strategy, mentor designers, promote human-centered and inclusive solutions, contribute to design systems, and communicate design perspectives to senior leaders using research, data, and business insights.
Top Skills:
Figma
Fintech • Machine Learning • Payments • Software • Financial Services
Lead product design strategy and user experience across the Tech and Data Risk Management ecosystem. Manage and develop a high-performing design team, guide human-centered and AI-forward design practices, shape product direction, collaborate with product, technology, and business leaders, and deliver research-informed artifacts including journey maps, service blueprints, high-fidelity designs, and prototypes.
Top Skills:
Figma
Fintech • Machine Learning • Payments • Software • Financial Services
Leads content design for core card experiences by crafting accessible digital content, microcopy, taxonomies, guidelines, and governance models. Directs design projects, mentors junior designers, partners with product, technology, and business stakeholders, and influences product strategy through customer research, data, design systems, and business insights. Requires a strong portfolio demonstrating leadership, process, results, and impact.
Top Skills:
Design SystemsFigmaPrototyping Tools
Fintech • Machine Learning • Payments • Software • Financial Services
Lead product design strategy and execution for Capital One’s Commercial Bank digital banking platform. Expand the design component library, migrate to the enterprise design system, shape AI experience strategy, mentor designers, influence product direction, and collaborate with product, technology, and business leaders. Apply human-centered design, research insights, prototyping, and strategic problem-solving to deliver impactful customer and associate experiences.
Top Skills:
Design SystemsFigmaPrototyping Tools
Fintech • Machine Learning • Payments • Software • Financial Services
Lead product design initiatives as an individual contributor, combining interaction, visual, and service design expertise with product strategy. Create journey maps, blueprints, high-fidelity designs, and prototypes; collaborate with product, technology, business, and research partners; mentor designers; influence stakeholders; and deliver inclusive, customer-centered solutions in regulated, data-heavy environments.
Top Skills:
Design SystemsFigmaPrototyping Tools
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