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Top Data & Analytics Jobs
The Credit & Identity Fraud Operations Analyst will track, analyze, and report on performance data related to customer onboarding from a credit and identity fraud perspective. Responsibilities include identifying trends, preparing reports, suggesting process improvements, and collaborating with internal stakeholders and vendors.
The Wireless Skills Strategy and Insights Operations Analyst role involves supporting and enhancing the experience of customer service agents, developing training materials based on data and observation, collaborating with other departments, and improving customer experience processes.
The Wireless Tech Skills Strategist III at DISH focuses on enhancing customer experience through project development, training material creation, and collaboration with frontline teams. The role involves analyzing various parameters to support agents, coordinating initiatives with other departments and continuously improving processes and content.
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The Staff Accountant I will assist in extracting and maintaining subscriber reporting for Programmer payments. The role includes working with large datasets, updating systems for accuracy, managing programming changes, and partnering with the Technical & Strategic Solutions Team to develop subscriber reporting.
The Business Operations Analyst II will analyze business processes, provide insights across business units, and identify process improvement opportunities. Responsibilities include coordinating deliverables, evaluating performance trends, presenting recommendations to leadership, and driving automation projects to enhance efficiency.
The Senior Business Operations Analyst will work cross-functionally with various teams to deliver performance reports and key metrics, analyze data using SQL, and develop interactive KPI dashboards in Tableau. The role includes managing reporting processes, troubleshooting issues, and conducting ad-hoc analyses.
The Reporting Analyst will build and improve reporting for key stakeholders by analyzing data from various sources to develop dashboards and summaries. Responsibilities include managing reporting needs, creating insightful dashboards, improving reports, and conducting data analysis to provide actionable insights.
As a Quality Assurance Analyst at DISH, you'll evaluate customer interactions, confirm adherence to quality guidelines, provide evaluations, assist in developing quality assurance guidelines, and collaborate with management to recommend improvements. You'll ensure customer satisfaction and meet performance expectations.
As a Technical Operations Analyst for Sling TV, you will enhance the customer experience by analyzing technical issues, coordinating with various teams, and documenting processes. You'll prioritize fixes for web and commerce platforms based on customer feedback and collaborate to ensure product stability.
The Merchandising Operations Analytics Coordinator at DISH is responsible for analyzing merchandising data to support business decisions, tracking key metrics, managing invoicing with finance, collaborating with vendors, and coordinating merchandising team activities. This role requires strong organizational skills and the ability to handle multiple projects in a dynamic environment.
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