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As a Technical Support Engineer, you'll engage with customers through various channels to troubleshoot and resolve technical issues on Datadog's platform. You'll become a knowledgeable specialist and collaborate with internal teams based on client feedback, while leading product demos if converted to full-time.
The Technical Support Engineer will engage with customers through various channels to resolve technical issues, educate clients on the platform, and participate in internal product discussions based on client feedback. The role requires a computer science or engineering background and offers mentorship and professional development opportunities.
As a Staff Engineer on the Security Incident Response Team, you'll lead the incident response program, collaborate with cross-functional teams, investigate and remediate security threats, and mentor team members. You will enhance the team's capability through strategic investments, tool implementation, and continuous training, while staying updated with security trends to protect Datadog from vulnerabilities.
As a Director of Technical Support Engineering at Datadog, you will manage a team of Support Engineering Managers, oversee client issue resolution, implement workflow improvements, and drive cross-functional projects. Your role includes metrics management, mentorship, recruitment efforts, and collaboration with other departments to ensure smooth operations and productivity improvements.
As an Engineering Manager, you'll oversee the development of open-source security libraries in Ruby, Python, or Go while managing a team of engineers. You will be hands-on in software development, managing project delivery, integrating new security features, and assisting customers in utilizing products efficiently.
The Engineering Manager I - Application Security Libraries at Datadog will oversee open-source security libraries, manage a team of engineers, and lead the development of security monitoring features. Responsibilities include project delivery, contributing to library development, and ensuring customer success with product usage.
As a Technical Support Engineer 2 at Datadog, you will engage with customers through various channels to resolve technical support issues and educate clients on the platform. Responsibilities include reproducing technical issues, leading demos, and participating in product discussions based on client feedback.
As a Technical Support Engineer at Datadog, you will engage with customers to resolve technical issues, provide product education, and lead demos. You will become a specialist in certain Datadog product areas and participate in product discussions based on client feedback. The role requires multi-channel support techniques and occasional weekend availability.
As a Technical Support Engineer at Datadog, you will engage with customers to resolve technical issues, reproduce problems with integrations, provide product demos, and collaborate with internal teams based on customer feedback. You will also specialize in Datadog product areas and train in various tools to ensure customer satisfaction.
Manage a team of backend engineers focusing on Cloud Security Posture Management (CSPM). Responsibilities include hands-on technical work, mentoring engineers, contributing to backend development, collaborating with product teams, and enhancing code quality and service stability.
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