The Security Operations Engineer is responsible for managing firewalls, both on-premise and cloud-based, conducting packet captures, troubleshooting incidents, modifying firewall rules, and collaborating with various stakeholders on security incidents. They ensure compliance with change management processes and contribute to incident response and post-incident reviews.

The Critical Systems Manager oversees the preventative maintenance and repairs of electrical and mechanical systems in a Head End operation, including UPS, generators, HVAC, and Building Management Systems. Responsibilities include resource management, project oversight, safety training, and operational efficiency evaluations.

The End-user Compute and Administration Specialist is responsible for managing and supporting the organization's end-user computing environment, including the administration of SCCM (System Center Configuration Manager) and Intune. They ensure the stability, integrity, and efficient operation of systems, provide direct end-user support, manage system updates, and maintain security and compliance. This role is crucial for maintaining operational efficiency and security of the organization's end-user computing environment.