Top Customer Success Jobs

Review and process Group Life claims, ensuring accuracy and completeness, while assisting claimants and resolving inquiries. Maintain compliance and mentor team members.

Lead the strategy and execution of sustainability programs for MetLife's global real estate portfolio, focusing on emissions reduction and climate risk management.

The Client Services Consultant manages client relationships, ensures customer satisfaction, leads projects, and assists clients with problem resolution while collaborating with internal teams.

The Pet Claims Adjuster reviews medical records and invoices to evaluate pet health claims, communicates with stakeholders, and processes claims efficiently.

The Associate will manage client onboarding, offboarding, operational inquiries, and reporting within the Public Fixed Income & Active Equity Client Service Team at MIM.

The Senior Analyst drives responsible AI adoption, develops training programs, leads communication efforts, and collaborates with teams to engage employees and promote responsible practices.

The Call Center Supervisor manages a customer care team to ensure exceptional service, coaches associates, monitors call quality, and drives team performance while ensuring compliance with relevant regulations.

Customer Care Advocates provide exceptional inbound customer service, addressing inquiries and resolving issues via phone or email. The role focuses on delivering solutions tailored to customer needs, while ensuring a positive experience and building customer relationships.

The Customer Care Advocate manages inbound customer inquiries via phone and email, resolves issues, ensures exceptional service, and processes transactions.

The Account Manager is responsible for maintaining broker relationships, overseeing service-related inquiries, conducting performance analysis, and supporting customer satisfaction through targeted campaigns and accurate account management.