Top Customer Success Jobs

The Supervisor of Residential Customer Solutions oversees retention agents to enhance customer satisfaction and retention through coaching, feedback, and sales techniques, while ensuring compliance with business rules and performance metrics.

As Planning Editor, you will manage daily news planning, oversee schedules, and develop stories while collaborating with reporters and newsroom managers.

Manage retention agents to retain customers, improve satisfaction, and analyze performance metrics. Provide training, coaching, and ensure compliance with business rules and goals.

As a Sales and Customer Solutions Representative, you will retain customers, address inquiries, and enhance the customer experience using your bilingual skills.

The Manager of Client Support leads teams in providing sales support to clients, focusing on revenue growth and enhancing client experience. Responsible for managing client-facing activities and liaising between clients and internal teams, this role emphasizes operational excellence and adherence to policies.

The National Field Support Representative assists Spectrum Field Technicians in troubleshooting service problems for internet, video, and telephone. This role involves using technical and interpersonal skills to interface with customers and ensure efficient service delivery in a call center environment.

The Manager of Client Support leads teams in client-facing sales support activities, drives revenue growth, and ensures client satisfaction through strong collaboration and operational excellence.

The Digital Support Specialist assists customers with orders and inquiries, promotes products, enhances satisfaction, and resolves issues efficiently.

The Managing Director at Spectrum News 1 will lead editorial content assignments, mentor newsroom teams, and oversee journalistic quality while engaging audiences through innovative storytelling and management of high-performing teams.

As a Multimedia Journalist, you will pitch, write, shoot, and edit stories that connect with the local community, showcasing various issues across multiple platforms including TV and digital.