Top Customer Success Jobs
As a Senior Partner Success Specialist, you will act as a trusted advisor to a Service Provider Partner, driving software adoption across multiple accounts. Responsibilities include ensuring customer health, training, identifying gaps, managing escalations, and collaborating with various teams for successful implementation and market strategies.
The Customer Success Manager will oversee a portfolio of customers, ensuring they achieve their business outcomes with ServiceNow products through advocacy, best practices, and support. Key responsibilities include promoting customer success, resolving client issues, and collaborating with teams for product adoption.
The Now on Now Customer Engagement Leader at ServiceNow is responsible for devising go-to-market strategies, fostering cross-functional collaboration, enhancing customer engagement, performing data analysis, and driving revenues through strategic partnerships and enablement efforts.
The Sr Customer Advocate will work closely with the CCO and collaborate with senior executives to design and execute customer programs, ensuring high-impact experiences. Responsibilities include managing customer engagements, developing metrics, and providing strategic guidance to support customer relationships and drive growth.
As a Portfolio Success Manager, you will advocate for customers, oversee their engagement, ensure they are technically healthy, promote best practices, and resolve escalated issues to maximize their value from ServiceNow products.
The Senior Customer Success Architect will foster executive relationships with 1-5 enterprise customers, enhancing product adoption and value realization. The role involves advising on strategic planning, governance frameworks, and executing delivery models while optimizing customer success metrics and supporting account-level relationships.
The Associate Customer Success Manager will advocate for customers, oversee customer portfolios, ensure technical health, promote customer success stories, and resolve client issues quickly. Work with ServiceNow teams to enhance product adoption and value for customers.
The Associate Customer Success Manager will oversee a portfolio of customers to help them achieve business outcomes and foster greater adoption and usage of ServiceNow products. Responsibilities include ensuring customer satisfaction, promoting success stories, and resolving client issues.
Support the legal team by managing workflow assignments, updating legal documentation, tracking legal tasks, providing administrative support, and coordinating tasks with attorneys and internal clients.
The Customer Success Manager is responsible for overseeing a small group of strategic accounts, orchestrating all deliverables, ensuring customer satisfaction, and driving value for ServiceNow Impact Guided customers. They also act as the voice of the customer, manage escalations, drive innovation projects, and lead major programs and initiatives within the GEO Guided team.
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