Top Customer Success Jobs

The Associate Account Manager supports Account Managers in delivering customer success for Travel and Expense customers, handling queries, and driving customer satisfaction through effective communication and product knowledge.

Manage customer accounts by supporting travel needs, driving satisfaction, and providing feedback to improve products. Collaborate with teams to enhance customer experience.

As an Enterprise Solutions Consultant, you will implement the Navan Expense solution, support Account Managers and enhance client engagement, driving product adoption and revenue.

As a Business Travel Consultant II, you'll assist travelers with support, manage bookings across travel services, and provide feedback to improve operations.

The Enterprise Solutions Consultant will implement Navan Expense solutions, support Account Managers, and drive revenue by understanding client needs and leveraging expertise in accounting and finance.

Coordinate onboarding and operational delivery for LATAM partner-supported enterprise customers. Align Navan Launch, Global CSMs, partners, and Product/Engineering to ensure account health, streamline communications, refine partner implementation playbooks, and drive scalable regional expansion while delivering consistent, efficient customer outcomes.

Support travelers' needs by providing exceptional travel assistance, managing bookings, and ensuring customer satisfaction through effective communication.

As a Business Travel Consultant, you will assist travelers with booking needs, support users on the Navan platform, and provide feedback to improve travel services.

Provide multi-channel travel support for flights, hotels, cars and rail; maintain supplier and system knowledge; meet SLAs and performance metrics; give product feedback; follow travel/expense policies; participate in training and team meetings.

Provide multi-channel travel support (chat, call, email) for hotel, flight, car and rail bookings; use GDS and internal platforms; meet SLAs and performance metrics; give product feedback and collaborate with cross-functional teams to improve traveler experience.