Top Customer Success Jobs

As a Technical Support Specialist, you will provide bilingual support in Spanish and English, manage customer inquiries, and improve support processes.

The Collections Specialist will manage accounts receivable, handle collections inquiries, resolve billing issues, and collaborate with teams to ensure timely payment collection.

The Enterprise Account Manager will drive growth and maintain relationships with clients, focusing on upselling, account management, and strategic sales practices within the SaaS sector.

The Implementation Coordinator will onboard new customers, educate them on the Motive product, and ensure successful product adoption through strong customer relationships and communication.

As an Implementation Consultant, you'll onboard and support customers, ensuring successful implementation of Motive technology and fostering strong relationships to enhance customer satisfaction.

This role involves partnering with Public Sector Account Executives, driving deal strategies, and providing tailored demonstrations focusing on customer outcomes. Strong analytical skills and domain expertise in solutions engineering are essential.

As a Client Onboarding Analyst, manage billing inquiries, ensure accurate invoicing, resolve discrepancies, support customers, and improve billing processes throughout onboarding and account management.

As a Senior Solutions Engineer, you'll support Enterprise customers by driving deal strategy, delivering tailored demonstrations, and collaborating with cross-functional teams to ensure customer needs are met.

Oversee a team of Strategic Customer Success Managers to ensure retention and upsell targets are met for high-value accounts while leveraging data for client advocacy and internal collaboration.

As a Technical Support Specialist, you will assist customers through calls, chat, and emails, analyze support requests, and collaborate with engineering to scale support tools.