Top Customer Success Jobs

The Customer Success Platform Trainer will educate external customers and partners on Iodine products, design training programs, manage learning content in various formats, and assess training comprehension. This role necessitates collaboration with teams to create effective training materials while working closely with key stakeholders to ensure high-quality learning experiences.

The Director of Customer Success will manage a team of Customer Success Managers to enhance client relationships and ensure product adoption. Responsibilities include developing strategies for customer engagement, mentoring CSMs, driving client retention, and providing guidance for maximizing product value. This role is key for maintaining client loyalty and improving best practices within the organization.

The Junior Inpatient Coding Specialist will develop and maintain medical coding rules, analyze coding guidelines, enhance coding efficiency through NLP tools, conduct audits, collaborate with product teams, and stay updated with industry regulations to ensure accurate coding practices.