Top Customer Success Jobs

The Customer Success Manager leads customer adoption of InterSystems software solutions, ensuring business value, satisfaction, and coordinating between multiple internal teams for effective support and growth.

Provide technical product support for healthcare and financial customers across cloud and on-premises environments. Troubleshoot databases, networks, OS, integration, and performance; develop debugging tools, mentor peers, and collaborate with stakeholders to deliver solutions and grow into specialist or leadership roles.

The Senior Certification Exam Developer leads the development of certification exams, collaborates with SMEs, performs analysis, and maintains exams to ensure quality and validity.

Provide helpdesk support and systems/network engineering for staff in Santiago. Responsible for ticket management, user provisioning, and infrastructure monitoring.

The Regional Support Manager leads and develops the Support function, ensuring high-performance customer service and strategic direction in the Middle East, while managing incidents and service delivery effectively.

The Application Specialist will implement InterSystems products for customers, advise on solutions, conduct training, and collaborate with teams while ensuring product knowledge is current.

The Support Facilitator ensures customer satisfaction by managing support requests, triaging inquiries, providing immediate responses, and facilitating communication across departments.

The Support Facilitator ensures customer satisfaction by providing technical assistance and support to customers, primarily via phone, while maintaining accurate records and responding to inquiries promptly.

The Engagement Manager leads managed services for healthcare clients using InterSystems technologies, ensuring successful service delivery and client experience, managing relationships with executives, and overseeing operational performance.

The Solutions Architect at InterSystems will work with public sector clients to develop scalable solutions for data integration, analytics, and architecture, providing technical guidance and support.