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Top Customer Success Jobs

4 Days Ago
Hybrid
Chicago, IL, USA
Mid level
Mid level
Artificial Intelligence • Cloud • Information Technology • Legal Tech • Productivity • Software
As a Learning and Development Specialist at iManage, you will develop and facilitate impactful learning experiences that enhance employees' technical and soft skills. Responsibilities include supporting learning activities, developing content, consulting with leaders, and managing LMS. You will monitor program effectiveness and create a supportive learning environment.
9 Days Ago
Hybrid
Chicago, IL, USA
160K-249K Annually
Senior level
160K-249K Annually
Senior level
Artificial Intelligence • Cloud • Information Technology • Legal Tech • Productivity • Software
The Senior Principal Customer Success Manager is responsible for ensuring value delivery from subscriptions to enterprise customers, focusing on retention, satisfaction, and successful outcomes. This role involves managing customer relationships, addressing feedback, creating engagement strategies, and leading initiatives to enhance customer success throughout their journey with iManage.
Top Skills: SaaS
9 Days Ago
Hybrid
Chicago, IL, USA
87K-135K Annually
Mid level
87K-135K Annually
Mid level
Artificial Intelligence • Cloud • Information Technology • Legal Tech • Productivity • Software
As a Platform Support Engineer, you will troubleshoot and support cloud services, collaborate with various teams, conduct incident management, and proactively resolve reliability issues. Your role involves utilizing data to improve service reliability and acting as an advocate for stakeholders.
17 Days Ago
Hybrid
Chicago, IL, USA
122K-189K Annually
Senior level
122K-189K Annually
Senior level
Artificial Intelligence • Cloud • Information Technology • Legal Tech • Productivity • Software
As a Senior Customer Success Playbook Manager, you will develop and manage comprehensive customer success playbooks, optimize customer interactions, and build enablement programs. You will collaborate with cross-functional teams to ensure playbooks align with product capabilities and enhance customer outcomes while driving a culture of collaboration and empathy in the organization.
Top Skills: SaaS
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