Remotely support users in learning the ins and outs of 3D printing via phone, email and chat. Keep customers happy and provide resources to empower users to innovate. Feed customer reports back to the engineering team. Print in 3D.

Join Formlabs as a Customer Service Agent in the EMEA region, providing technical and business support to direct customers, distributors, and resellers. Must be multilingual and have excellent communication skills in English and one of the mentioned languages. Responsibilities include resolving technical issues, training customers, and collaborating with the engineering team. Bonus skills include B2B experience, passion for 3D printing, and startup environment familiarity.

Creating products and services that define the future of digital manufacturing. Building and leading teams. Making crucial decisions that directly impact the core business. Working at the intersection of many complex disciplines. Getting involved in all aspects of the company.