Top Customer Success Jobs

As a Consumer QA Analyst III, you'll lead quality programs, analyze KPI trends, manage quality projects, and facilitate calibration sessions to enhance customer support operations.

As a Concierge Agent III, you'll provide exceptional service to high-value customers, addressing their needs, resolving issues, and facilitating a seamless experience with Coinbase products.

Provide exceptional customer support for Coinbase products across various channels, resolve issues, and proactively enhance the customer experience.

As a Customer Support Agent II at Coinbase, you will provide top-notch support to customers, resolve issues, and enhance their experience with crypto products. You'll work collaboratively with teams to solve problems and proactively address customer needs.

Lead a team of customer service agents, improve operations, ensure high quality customer experiences, and handle escalations effectively.

As a Customer Success Agent, you'll support Coinbase customers through various channels, resolve issues, and enhance their experience with crypto products.

As a Customer Success Agent at Coinbase, you will provide expert support to customers, handle issues, and enhance their experience with Coinbase products.

The Customer Success SME III will optimize processes, enhance customer support, and collaborate with teams to improve the customer experience while ensuring high operational standards.

The Specialist in Prime Client Services will provide expert support to institutional clients, manage operations, and improve service delivery while ensuring compliance and risk management.

The Supervisor of the Customer Success Team leads a team of analysts managing high value customer relationships, ensuring excellent service delivery and resolving escalations through effective communication and collaboration across departments.