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18 Days Ago
New York, NY, USA
Hybrid
250 Employees
Senior level
250 Employees
Senior level
Fintech • Information Technology • Software • Financial Services
As a Senior Client Success Manager, you will enhance relationships with high-priority accounts, ensuring SaaS retention and advising clients on fraud and risk management. Responsibilities include managing account portfolios, tracking retention metrics, identifying churn risks, presenting business reviews, and collaborating with product teams based on client feedback.
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