As a Client Success Partner at 360Learning, you will lead client relationships, ensure client renewals, and support their digital training strategies. You will manage a portfolio of clients, define learning transformation roadmaps, and collaborate with the Account Managers to identify new project opportunities. Communication and interpersonal skills are crucial to foster trust and provide a top-notch customer experience.

As a Customer Success Manager, you will partner with clients to implement their digital training strategies using the 360Learning platform. You will manage client relationships, audit platform usage, create action plans, and ensure contract renewals through effective communication and coordination of resources. Your role is vital in developing client advocacy and limiting churn by identifying potential risks.