Top Customer Success Jobs

The Director of ISV Partnerships will define and implement strategies for tech partnerships, drive revenue impact, lead a team, and foster innovation while aligning with cross-functional teams.

As a Customer Success Manager, you will drive product adoption, provide client recommendations, manage accounts, and lead business reviews while ensuring customer satisfaction and renewal targets are met.

As a Customer Success Manager at Braze, you will manage account renewals, enhance product adoption, advocate for customers, and collaborate with various teams for customer satisfaction.

As a Senior Escalation Manager, you will manage critical customer escalations, collaborate cross-functionally, drive process improvements, and ensure customer satisfaction through effective resolution and strategic initiatives.

Manage complex customer escalations, lead cross-functional teams, enhance Escalation Management Function, drive continuous improvements, and mentor team members. Responsibilities include communication with stakeholders, developing action plans, and analyzing performance metrics.

The Senior Escalation Manager at Braze manages critical customer escalations, drives process improvements, and enhances the escalation management function to ensure customer satisfaction and scalability.