Top Customer Success Jobs

As a Senior Technical Support Engineer, you'll support developers using Cloudflare products by troubleshooting issues, guiding best practices, and improving support processes. You'll work closely with engineering and product teams to enhance customer experiences and documentation.

Responsible for maximizing renewal value of enterprise customers by building relationships, negotiating contracts, and engaging throughout the customer lifecycle. Will analyze data, forecast, and prioritize effectively.

As a Senior Solutions Engineer, you will manage technical sales, build relationships with key stakeholders, provide meaningful solution designs, and represent Cloudflare at industry events.

The Director of Renewals leads a regional team focused on customer retention, upsells, and renewal strategy, driving revenue attainment and mentoring team members.

As a Technical Support Engineer, you will resolve technical issues for customers, provide support via various channels, and gain insights into Cloudflare's products and internet technologies.

The Solutions Engineer collaborates with customers in Greater China, providing technical support and creating solutions for success on the Cloudflare platform.

Support sales and customer success by resolving tickets, verifying data accuracy, liaising with teams, and documenting processes. Perform user acceptance testing and manage operational support projects.

As a Senior Solutions Engineer, you'll drive technical sales for Cloudflare, ensuring customer success through solution design and collaboration across teams.

The role involves enhancing child safety policies, coordinating with teams, managing sensitive content, and ensuring compliance while fostering effective stakeholder communication.

The Senior Solutions Engineer engages in pre-sales activities, drives technical discussions, and supports federal customers with Cloudflare technology. Responsibilities include generating business, guiding existing customers, and maintaining technical knowledge in relevant internet technologies and frameworks.